The event commenced with presentations by Mr. I. U. S. Jayarathna, Deputy Director of Customs in the ICT Directorate, and Mr. W. V. D. P. Wijerathne, Assistant Superintendent in the ICT Directorate. They outlined the core responsibilities of their department, which include managing the technical infrastructure supporting customs processes. Key systems such as ASYCUDA World, interface development, manifest uploads, and integration with other agencies were highlighted. Their central mission is the digitalization of customs clearance and seamless data exchange, as only high-quality, consistent data can ensure reliable analytics and effective control mechanisms.
Following this, Mr. M. U. P. Perera, Superintendent in the Risk Management Directorate, together with Mr. P. S. Karunakalage, Deputy Superintendent in the same division, introduced the practical application of risk management at customs. Rather than relying on blanket inspections, Sri Lanka Customs applies a risk-based approach, focusing resources on consignments that show red flags such as value deviations, unusual trade patterns, or historical anomalies. This evaluation is closely connected to ICT systems, underlining the strong cooperation between both divisions. The speakers also stressed the importance of post-clearance audits, where follow-up checks are carried out even after goods have cleared customs, ensuring compliance and identifying inconsistencies.
The interactive discussion that followed reflected the private sector’s keen interest in improving compliance and efficiency. Businesses frequently requested greater transparency on how companies can qualify for facilitative measures, along with practical guidance on audit preparation and the documentation most critical during inspections. Technical queries were also raised, including system interfaces, timelines for data updates, use of digital signatures, and prospects for paperless communication.
A recurring theme throughout the session was the delicate balance between facilitating international trade and maintaining effective controls to prevent misuse. The dialogue between Sri Lanka Customs and the business community underscored the shared commitment to supporting trade growth while safeguarding compliance standards.
Overall, the session provided participants with a deeper understanding of the modern operations of Sri Lanka Customs, highlighted the challenges faced on both sides, and offered a valuable forum for clarifying open questions.
AHK Sri Lanka is part of the global German Chamber Network, supported by the Federal Ministry for Economic Affairs and Climate Action (BMWK). With over 150 locations in 93 countries, the AHKs support German and local companies with their international business development, offering expertise, connections, and tailored services. As an essential partner of the Chambers of Commerce and Industry (IHKs) in Germany, AHKs operate in countries of strategic importance to German enterprises worldwide.